Question 1

Who can submit a property report?

Accepted Answer

Any field service business can submit a property report. Reports are verified and aggregated across the Optra IQ network to build a shared risk intelligence database.

Question 2

What types of issues can I report?

Accepted Answer

You can report late payments, non-payment, property damage, abandoned jobs, fraudulent customer information, and other issues that affect field service businesses.

Question 3

How does the AI property risk assessment work?

Accepted Answer

Optra IQ uses AI to analyze aggregated reports across all businesses in the network for a given address, generating a risk score and detailed risk assessment to help field service businesses make informed decisions before dispatching.

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